PRIVACY POLICY
Privacy Policy
Svorco respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit, browse, or purchase from our website.
Information We Collect
We may collect information including:
- Name
- Email address
- Shipping address
- Billing information
- Order details
- Payment-related information processed through third-party payment providers
- Website usage information
- Device information, browser information, and cookies data
We only collect information that is reasonably necessary to provide our services, process orders, improve our website, and communicate with customers.
How We Use Your Information
We use collected information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Respond to customer inquiries
- Improve website functionality and customer experience
- Analyze website performance
- Prevent fraud, unauthorized transactions, and security risks
- Comply with applicable legal obligations
Payment Information
Payments are processed through secure third-party payment providers.
Svorco does not store complete payment card information.
Payment providers process payment information according to their own privacy policies and security practices.
Cookies
Our website may use cookies and similar technologies to:
- Remember customer preferences
- Improve website performance
- Analyze website usage
- Provide a better shopping experience
You may adjust your browser settings to refuse or manage cookies. However, disabling cookies may affect certain website functions.
Information Sharing
We may share necessary information with trusted service providers for:
- Payment processing
- Shipping and order fulfillment
- Website hosting and operation
- Customer service support
- Fraud prevention and security services
These service providers are permitted to use personal information only to provide services requested by Svorco.
We do not sell, rent, or trade customers’ personal information.
International Data Transfers
As a global e-commerce business, your personal information may be processed or transferred to countries other than your country of residence.
For example, information may be shared with service providers, payment processors, logistics partners, or technology providers located in different jurisdictions.
When transferring personal information internationally, we take reasonable steps to ensure that your information receives appropriate protection and is handled in accordance with applicable privacy laws.
Data Protection
We take reasonable administrative, technical, and organizational measures to protect customer information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Processing and managing orders
- Providing customer service
- Maintaining business records
- Resolving disputes
- Preventing fraud
- Complying with legal, accounting, or tax obligations
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of such information.
Certain information may be retained for longer periods where required by applicable laws or regulations.
Marketing Communications
With your consent, Svorco may send promotional emails, product updates, special offers, or other marketing communications.
You may unsubscribe from marketing emails at any time by:
- Clicking the “unsubscribe” link included at the bottom of promotional emails; or
- Contacting us at:
Please note that even if you unsubscribe from marketing communications, we may still send necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.
Children’s Privacy
Svorco does not knowingly collect personal information from children under the age required by applicable privacy laws.
Our website and services are intended for users who can legally make purchases under applicable laws.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
If you believe that a child has provided us with personal information, please contact us:
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information where applicable
- Objecting to certain processing activities
- Withdrawing consent where processing is based on consent
To exercise privacy-related rights or ask questions, please contact:
Email: support@svorco.com
Contact Information
Email: support@svorco.com